Leveraging Consumer Data To Create A Highly Effective Guest Experience
- Examining lessons learned on the path from CIO to CSO to CXO
- Adopting a start-up mentality when it comes to technology: Why we run TGI Fridays as a 50-year-old start-up
- Driving the journey of digital transformation with the guests, not the technology
- Becoming a strategic enabler: Reaching customers in impactful ways using mobile applications
- Using AI to enable your employees to become better armed with information
- The Next Frontier: Personalizing the guest experience with the right message at the right time on the right medium