IT Trends

00:36:30

Leveraging Consumer Data To Create A Highly Effective Guest Experience

Examining lessons learned on the path from CIO to CSO to CXO Adopting a start-up mentality when it comes to technology: Why we run TGI Fridays as a 50-year-old start-up Driving the journey of digital transformation with the guests, not the technology Becoming a strategic enabler: Reaching customers in impactful ways using mobile applications Using AI to enable your employees to become better armed with information The Next Frontier: Personalizing the guest experience...
00:22:18

The Cybersecurity Silo Stumbling Block: Unifying Security Analytics And Intelligence

Rethinking workflows between Network and Security operations teams Establishing a shared data platform to leverage existing network and end device context Enabling teams to speak the same language through shared-platform access Applying analytics across a unified data lake improves the ability to detect attacks Uncovering hidden patterns and emerging anomalies How to reduce risk, improve efficiency and lower costs
00:16:52

The Document Is Dead: How Digital Blueprints Improve The Quality, Speed And Governance Of Enterprise Rpa

Why documents are the blind spot that’s been impacting the quality of your RPA delivery What is a Digital Blueprint and how can it be used to align RPA at every level of the organization How a Fortune 500 Health Insurance organization is leveraging digital blueprints to successfully deliver mission-critical solutions at a fraction of the time it took with documents and with considerably less compliance risk The business outcomes of switching to...
00:29:32

Driving Innovation With Big Data: Building Effective And Compliant Data Privacy Regulations And Policies

Navigating the consumer landscape to mitigate data breach risk Creating and implementing privacy programs focused on driving customer experience, trust, brand loyalty and innovation Developing complex cybersecurity projects while complying to CCPA and GDPR regulations Protecting personal identifiable information while using big data to innovate new solutions and products Building operational privacy requirements including data governance strategy, privacy by design and breach management
00:30:20

Escaping The Silo And Reimagining The Possible: Creating Magic In Technology Through Collaboration

Creating a product and services roadmap that fits your client lifecycle Providing technology capabilities and infrastructure to support clients across the globe Turbocharging your technology approach by assembling high performing teams and leveraging data in the decision making process Importance of insourcing talent to create a culture that understands the business needs Case study: Humana's digital and wellness transformation
00:32:52

Utilizing Technology To Create Operational Efficiency And Modernize Processes

Creating an IT culture that makes key business decisions through developing and implementing best practices Proactively identifying business processes that can be modernized through IT innovation Replacing legacy systems and manual labor with automation to simplify employee processes Speeding up and creating organizational efficiency that satisfies your partners with IT solutions Case study: Using NET and machine learning to help make critical business decisions
00:35:29

Leading A Culture Of Compliance And Cybersecurity To Mitigate Risk And Protect Consumer Data

Making cybersecurity a primary business focus for your organization through communication with executives Creating your security architecture to proactively detect and mitigate threats Complying with regulations and policies like GDPR and CCPA while building innovative solutions Managing and securing data on a global scale while turning it into useful information for business strategies The future of regulatory compliance and data management
00:24:13

How Emerging Technologies Are Driving Innovation Forward

Implementing IT infrastructure across large physical spaces Creating an architecture and system that collects and leverages data through emerging technologies Analyzing big data to create valuable business insights to continue innovation Building end-to-end designs and development of core business applications Case study: Using AI and ML to enhance the guest experience
00:31:25

Agility And Speed At Scale

How the biggest bank in the United States is driving Agility across its entire organization Gain an understanding of how these changes can help your company better serve its customers Implementing a sustainable Agility transformation by building a customer-centric product architecture
00:25:00

Re-Framing And Re-Thinking Information Security

Communicating with your stakeholders effectively Generating excitement that will help you attract and retain top talent Promoting innovation throughout your organization
00:39:03

Managing The Security Of Your Virtual And Cloud Infrastructures

Making foundational changes to your cloud and cybersecurity infrastructures to support future changes Finding the right balance between driving and enabling business and keeping information secure Building tools and capabilities for data cloud monitoring and governance Being aware of the risks and security of your virtual infrastructure Accurately determining the risk of your multi-hybrid vendor partnerships Architecting and integrating secure critical infrastructure and applications that support the business
00:37:22

Something Worth Fighting For: Crowdsourcing Security Awareness And Training

How InfoSec creates opportunities for everyone: Reframing cyber security as a moral mission Ghostbusting 101: How and why to avoid FUD in your communications From technicians to heroes: How to market InfoSec Three keys to success: Messaging strategies that work Coin collectors: Incentivizing your program affordably Case study: How the Lear Security Awareness & Training (LSAT) program has driven award-winning success
00:21:50

The Future Of Work(Ing) With Customers: What They Want You To Know About The New Normal

Learn how a top 3 global pharma leader created a one stop shop for their customers to engage their team on-demand in order to nurture more meaningful conversations Derive insights from a Fortune 50 industrial manufacturer utilizing the customer feedback loop to create personalized, multithreaded engagement strategies for their key customers Gain practical examples of the advantages of asynchronous and omnichannel engagement for your customers Understand what other market leading organizations are doing...
00:32:51

Leading Through Crisis: Pivoting Your It Responsiveness At A National Level

Leveraging communication and collaboration in your technology journey Maximizing your value from the current level of public awareness and support Changing your technology processes quickly in times of crisis to support business needs Case study: How Feeding America approached the COVID-19 pandemic
00:35:04

Staying Competitive In The Fast Growing Technology Ecosystem: Adapting Quickly And Enabling Your Business

Viewing the rapid pace of technology change as a business opportunity How network automation and IT organizational infrastructure are leading transformation Delivering and implementing new network, employee and identity access technology services across the organization The future of digital transformation and how AI, ML, data and IoT are going to continue to enable your business
00:35:18

Developing It Strategies Throughout Your Business To Enhance The Customer Experience During Covid

Building the right IT team to meet the increase in demand Developing software in-house and how to leverage that for your business Using IT advancements to provide transformations across all levels of the business Successfully building out new IT capabilities to enhance your operations How COVID has changed the way Home Depot views the shopping experience

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