Working With Your Supply Base To Embed A Zero Defect Mentality
- A new way of thinking about defects that allows organizations to move from treating symptoms to solving systemic issues
- Variation management in this complex system starts with a mental framework about the nature of quality and the performance we expect from our processes, defects are the result of systemic variation
- Until a zero defect mentality is adopted by leadership at all levels within the supply system, causes will continue to be treated as one-off issues and will hinder continuous improvement throughout our businesses
- Hear how you can integrate zero defect thinking throughout your supply base to achieve breakthrough improvements